Shipping Information
Everything You Need to Know
All items will come with a small colourful velvet jewellery gift bag and gift cleaning polishing cloth for Sterling Silver Jewellery 8*8 cm.
Quick information
✦ Your item(s) will be shipped on the next business day after payment received.
✦ All item(s) for domestic and international orders will be shipped via Auspost as standard and offer Express (within Australia) if you need your item to arrive quickly. Shipping upgrades are available at checkout. All item(s) comes with a tracking number.
✦ Make sure that RECIPIENT'S ADDRESS IS CORRECT - prevent undeliverable mail.
✦ If item(s) goes missing in the post it is important for the buyer to understand this is out of seller’s control and to be patient while the seller try to resolve the issue ASAP. This rarely happens but it can be very frustrating for both parties.
Free Store Pick-up
For local customers, we are happy to offer free store pick-up. Depending on the availability, we may offer same-day pick-up.
International Shipping
✦ All orders, except of those shipped within Australia, might be subject to CUSTOM FEES & DUTIES - this is the responsibility of the buyer, please check with your local authorities what you should expect.
✦ All packages shipped internationally are occasionally delayed in customs, sometimes for up to 6 - 8 weeks. This is something the seller / sender has no control over.